Aviation Safety Professional Development Course: Human-Technical Interface - Day 2

July 20, 2012 at 8:00 AM - 2:30 PM

Saint Louis University - McDonnell Douglas Hall, Rm 2102

Aerospace & Mechanical Engineering, Air Force ROTC, Aviation Science, Graduate Program

Human-Technical Interface Course

The Center for Aviation Safety Research (CASR) offers Aviation Safety courses designed for organizational leaders. Courses provide managers with valuable insight on how to achieve the highest level of safety within an organization while improving operational performance. They are led by skilled educators in aviation safety who have extensive industry experience and are leaders in aviation research.

Participants receive a certificate of completion for each course and may earn a Certificate in Aviation Safety for Managers from CASR upon completion of all four courses. These courses may qualify for professional development credits. Check with your industry’s accreditation organization for more information on qualifying professional development activities. Courses are held at Saint Louis University and each course is two days in length.


For more information or to register, please click here and you will be redirected to the main event page. Please contact Shelly Reichert at (314) 977-8725 or via email with any questions.

Course Description

Organizations continue to grow and become more complex. Technology has allowed the enterprise to move and change at speeds that were unimaginable only a few decades ago. The role of the employee continues to evolve as does their interaction with the organizational system. Managing employees who bring a diverse understanding of technology and an associated skill-set is essential in a low-risk environment and critical in a high consequence organization. This course is intended to provide the professional with a background, overview and strategic understanding of the human-technical interface that exists within Sociotechnical Systems. Joint Optimization of performance and creating an environment in which individual knowledge, skills and abilities compliment emerging technologies is crucial for success in a changing environment.


This course is designed for individuals who play a role in managing people and technology with the intent of creating an environment in which the boundaries of both overlap and interdependency must be leveraged for success. Outcomes for the course include the ability to strategically leverage an understanding of the sociotechnical system. Additionally, successful completion of the course will assist participants in developing, applying and evaluating strategies for managing in a sociotechnical environment.

Who Should Attend

Individuals responsible for leading, planning and managing people in complex and highly technical environments. Individuals from a variety of aviation related professions will benefit from this course inducing; airline managers, pilots, and aircraft mechanics; airport managers and fixed base operators; air traffic controllers and technical operations specialists; as well as individuals from other high consequence industries such as transportation, manufacturing, and health care who are interested in improving safety.

Course Outline

  • Human-technical Interface/Sociotechnical Systems Overview
  • Systems Theory
  • Interdependence
  • Open vs. Closed Systems
  • Social Systems and Human Behavior
  • Human-technical Interface/interaction/interdependence
  • Environmental Complexity/Emergent Properties
  • Dynamism
  • Non-Deterministic Outcomes
  • Quality of Life
  • Organizational Factors in Sociotechnical Systems
  • Zeitgeist (Temporal intellectual, moral, and cultural conditions)
  • Predictability
  • Technical Efficiency
  • Control
  • Design of Sociotechnical Systems
  • Joint Optimization
  • Bureaucratic
  • Network Enabled Capability
  • Autonomy
  • Adaptability

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